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How 888bets Handles Your Personal Data

At 888bets, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm or PhonePe, and keep…

Data TransparencyCookie ControlsAccount SecurityUPI & Paytm SafeRight to Erasure
888bets How 888bets Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

Email Our DPO Send a written request to our Data Protection Officer at [email protected].
Live Chat Support Our in-app live chat runs around the clock.
Postal Address For formal data-access or erasure requests, write to us at the registered address listed…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 888bets

From the moment you deposit via UPI to the point a withdrawal lands back in your Paytm wallet, your data moves through encrypted channels only.

End-to-End Encryption

Every data packet between your device and our servers is encrypted using TLS 1.3. This covers login credentials, UPI transaction references and session tokens — nothing travels in plain text at any stage of your account activity.

Cookie Management

We use three cookie categories — essential, functional and analytics. You can accept all, reject non-essential, or adjust granular settings from the cookie banner at the foot of any page. Changes take effect immediately and persist across sessions.

Data Retention Schedule

Active account data is retained for the duration your account remains open plus a statutory period required by applicable law. Once both periods lapse, personal identifiers are deleted from our live databases and removed from backup snapshots within 90 days.

Third-Party Sharing Policy

We share data only with payment processors handling your UPI, Paytm or PhonePe transactions, and with fraud-prevention services under contractual data-protection terms. No data is shared with marketing networks or sold to data brokers.

Right to Access and Correction

You can request a full export of the personal data we hold on your account at any time by contacting [email protected]. If any detail is inaccurate — such as a phone number or linked PhonePe ID — we correct it within five working days.

Right to Erasure

You may ask us to permanently delete your personal data when you close your account and no outstanding financial obligations remain. We confirm erasure in writing and specify which backup rotation cycle will complete the removal.

Privacy Policy Questions Answered

Below are the questions we receive most often about data handling on 888bets. If your question is not here, our Data Protection Officer is reachable at [email protected] any time.

We collect your name, email address, mobile number and the payment identifier for whichever method you use — UPI handle, Paytm wallet or PhonePe number. We also log your IP address and device type to detect suspicious login attempts.

Only with payment processors we use to clear UPI, Paytm and PhonePe transactions, and with fraud-detection partners under strict contractual terms. We do not share your data with advertisers or sell it to any external data broker.

We retain data for the period required by applicable law following account closure. After that window lapses, personal identifiers are deleted from live databases and purged from backup snapshots within 90 days.

Email [email protected] with the subject line 'Data Access Request' and the mobile number linked to your account. We acknowledge within 48 hours and dispatch a full data export within seven working days.

Yes. Once your account is closed and no financial obligations remain, email our Data Protection Officer requesting erasure. We confirm deletion in writing and note which backup cycle will complete the process.

We use essential cookies for login sessions, functional cookies to remember your lobby preferences, and analytics cookies to improve page performance. You can adjust or reject non-essential cookies at any time from the cookie banner at the foot of any page.

The policy applies where 888bets service is available under local law. Access to our platform and the data rights described here depend on local law and are available where local law permits in India.